How to manage my data plan on MyDigicel

You can renew, cancel auto-renewal and upgrade your data plan on MyDigicel. 

I want to renew my plan

I don't want to renew my plan

I want to change/upgrade my plan

 

 

Renew

Step 1.  Select “Log In”.    

 

Step 2.  Enter your phone number in the space provided; Select “Continue.” A 4-digit code will be sent through SMS (text message). Enter the code in the slots and select ‘Continue.’

 

Step 3.  You will be logged in automatically. Select “”.

 

Step 4.  Select “My Active Plans”. You will see the plan/plans that are currently active on your account. Here, if you want your plan to automatically renew, cancel the auto-renewal of your plan or upgrade your plan, you may do so.

 

Step 5.  Select “Renew”.

 

Step 6.  Your plan renewal will be confirmed shortly.

   

 

Opt-Out/ Cancel Auto-Renewal

Step 1.  Select “Log In”.

 

Step 2.  Enter your phone number in the space provided; Select “Continue.” A 4-digit code will be sent through SMS (text message). Enter the code in the slots and select ‘Continue.’

 

Step 3.  You will be logged in automatically. Select “”.

Step 4.  Select “My Active Plans”. You will see the plan/plans that are currently active on your account. Here, if you want to cancel the auto-renewal of your plan, you may do so.

Step 5.  Select “Opt Out”.

Step 6. By opting out of the plan, it will not auto-renew and the plan will terminate at the time of its validity (example a one day plan will end in 24 hours.)

    

Please note: Screenshots are for the updated version of the app. They are included as a guide - Currency/Figures may differ depending on where you are located.

Be sure to download the updated version experience the full functionality today!